LAUDERHILL, FL,
4/14/2011 -
ps3repairshop.com to launch long-term ylod solution
FOR IMMEDIATE RELEASE
Lauderhill, FL, April 14, 2011 --
RSOL PC / PS3RepairShop.com has
announced they will finally begin offering a long-term solution for the
common PlayStation 3 failure known as "Yellow light of death".
Since the launch of the PlayStation 3 console back in
2006, an increasing number of first-generation units have unexpectedly
displayed a symptom that has become known as the "Yellow light of
death", "YLOD" or "red blinking light". According to Sony, this is the
result of a "general hardware failure" within the system. Independent
repair facilities have been able to determine these failures are usually
attributable to micro-fractures of the BGA on the RSX GPU, and began
offering a low-cost repair service known as "reflow" to address the
problem.
PS3RepairShop.com has always taken the unique
position of advising unfortunate PS3 owners to avoid the "reflow" repairs because of the
proven unreliability, short warranties and greater long-term cost of ultimately having to
completely replace their PS3 with a new unit. Their recommendation
instead was to utilize Sony's out-of-warranty exchange program since it
guaranteed the most significant component inside the PS3 chassis (the
motherboard) would be replaced at a cost considerably less than the
price of purchasing a new console. The other solution they recommended
was to have a procedure known as "re-ball" performed, where the RSX GPU
is physically removed from the motherboard so new solder balls can be
applied. The downside with this latter solution was the associated
high-cost for this labor-intense procedure, where most independent
repair shops would charge approximately $140 to $150.
Since summer 2010, PS3RepairShop.com has been
diligently working towards providing a low-cost but long-term solution
in response to the numerous "YLOD" PS3 repair inquiries they have had to
turn away. In May, 2011 they will finally introduce their
$99 flat-rate
RSX GPU Re-Ball Service, and will provide all customers with their
famous 1-year repair warranty.
However, there are going to be a few requirements and
important information that customers should note before they send
their unit in for repair:
-
1) The PS3 must not have been
subjected to any previous YLOD repair-attempt. If its
been worked on before, they won't take accept it.
-
2) Service time will not be
completed "same-day" like PS3RepairShop.com's other
repair services; service time will range between 5 to 10
business days due to the labor-intensive procedures and
testing necessary to provide a reliable repair.
-
3) Not all "YLOD" failures are
the result of degraded solder on the RSX GPU; a small
percentage may be the result of some other chip failure
on the motherboard instead. A "YLOD" caused by some
other chip failure cannot be determined until after the
RSX GPU has been re-balled, and if the "YLOD" is still
present after the re-ball procedure, the PS3 will be
considered "non-repairable" and returned to the customer
with a small charge being billed to cover the
return-shipping costs.
Although the service is not expected to launch until
5/16/2011, PS3RepairShop.com has stated customers always have the option
of deciding when they wish to send in their units. They may choose to
send their units before or after the official launch date but should
keep in mind that all repairs will be performed on a "first come, first
served" basis.
For more information, please contact
support@ps3repairshop.com.
R.S.O.L. PC Services, L.L.C. d/b/a PS3RepairShop.com
has been serving South Florida since 2003 and provides national video
game console sales and repair services.
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LAUDERHILL, FL,
3/10/2011 -
important update regarding ps3 bluray drive repairs
FOR IMMEDIATE RELEASE
Lauderhill, FL, March 10, 2011 --
RSOL PC / PS3RepairShop.com is the
only company in the USA that consistently delivers “same-day turnaround”
and “1-year warranties” on the PlayStation repairs we perform. However,
in late-February we began seeing slightly longer than normal repair
service times for certain first-generation PlayStation 3 models
that were being sent to our Service Facility with “Bluray drive” related
failures. This was attributable to a temporary "laser diode shortage"
from our primary and secondary suppliers.
We are pleased to report that the
aforementioned laser assembly supply issue has been resolved for the
foreseeable future, and all PS3 Bluray drive repairs are once again
being completed "same-day as receive date" at our Service Facility.
R.S.O.L. PC Services, L.L.C. d/b/a PS3RepairShop.com
has been serving South Florida since 2003 and provides national video
game console sales and repair services.
# # #
LAUDERHILL, FL,
3/4/2011 -
important information regarding ps3 bluray drive repairs
FOR IMMEDIATE RELEASE
Lauderhill, FL, March 4, 2011 --
RSOL PC / PS3RepairShop.com is the
only company in the USA that consistently delivers “same-day turnaround”
and “1-year warranties” on the PlayStation repairs we perform. However,
since late-February we began seeing slightly longer than normal repair
service times for certain first-generation PlayStation 3 models
that were being sent to our Service Facility with “Bluray drive” related
failures.
Our primary OEM components supplier in Hong
Kong and our secondary components supplier here in the USA have
separately informed us there is presently a “laser diode shortage” which
is greatly impacting their ability to timely supply the high-quality
laser assemblies we require to resolve the common “disc reading error”
symptom on specific first-generation PlayStation 3 models.
If your PlayStation 3 is being sent in for a
Bluray drive failure, please refer to the white sticker on the rear of
your PS3 which identifies the serial number and your specific model
number, then check if it is an “affected” or “unaffected” model as
detailed below:
·
PlayStation 3 model numbers
directly affected by the laser diode shortage are:
CECHA01 (60GB), CECHB01
(20GB), CECHE01 (80GB), and CECHG01 (40GB).
·
The following PlayStation 3 models are unaffected by the
laser diode shortage: CECHE01MG (80GB), CECHH01 (40GB), CECHK01
(80GB), CECHL01 (80GB), CECHP01 (160GB), CECH2001A (120GB “slim”),
CECH2001B (250GB “slim”), CECH2101A (120GB “slim”), CECH2101B (250GB
“slim”), CECH2501A (160GB “slim”), and CECH2501B (320GB “slim”).
WHAT DOES THIS MEAN?
1)
Repair service time remains to be “same-day” for non-Bluray drive
related failures on all models.
2)
Repair service time remains to be “same-day” for Bluray drive failures
on the aforementioned unaffected models.
3)
Repair service time for the affected models experiencing Bluray
drive failures may vary from 2 to 12 days from date of receipt at the
Service Facility; units are being repaired on a “first-come,
first-served” basis as limited quantities of the high-quality laser
components become available to us from our trusted primary and secondary
suppliers. We will not obtain and install inferior replacement laser
components from other suppliers to simply reduce the repair service time
of your PlayStation 3.
4) We
anticipate repair service time for affected models experiencing Bluray
drive failures should revert back to “same-day” on or around March 25,
2011.
5) As
always, all repairs will include our unmatched standard 1-year limited
warranty and payment will not be due until the repairs have been
successfully completed on your PlayStation 3.
If your PlayStation 3 is currently experiencing
a Bluray drive related failure and is one of the aforementioned
affected models, we would like to take this opportunity to apologize
in advance for any inconvenience this short delay may cause. If you have
any questions, please call (888) 214-8625.
R.S.O.L. PC Services, L.L.C. d/b/a PS3RepairShop.com
has been serving South Florida since 2003 and provides national video
game console sales and repair services.
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