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LAUDERHILL, FL, 4/5/2010 -

RSOL PC Refines operations and shifts its focus on SONY playstation 3 repair services

On-site computer services are discontinued; National PS3 Repair leads the way

 

Lauderhill, FL, April 5, 2010 -- RSOL PC today announced the discontinuation of several tech services to focus on their rapidly growing PlayStation 3 repair operation.

 

Since the introduction of the PlayStation 3 repair service, RSOL PC has seen unprecedented growth in its customer base, so the need to reallocate resources and re-evaluate under-performing legacy services has become a top priority.

 

As part of a reorganization and restructuring plan for the company to better position itself in the marketplace, several operational changes are anticipated to be implemented as follows:

 

1) On-site computer repair services will be discontinued effective immediately, except for legacy and contracted customers. In-store computer repair services will continue to be offered.

2) The company's website will be rebranded to "PS3RepairShop.com" by Q1, 2011. In the interim, the website branding will transition from "RSOL PC" to "RSOL PC / PS3RepairShop.com"

3) The rsolpc.com e-commerce store will discontinue most product lines by Q3, 2010, and will focus exclusively on video game hardware, software and accessories thereafter.

4) PlayStation 3 repair services will transition from 180-day standard warranties to 1-year warranties, effective immediately.

5) Operating efficiencies will be refined and optimized so capacity can reach 1,200 PlayStation 3 units repaired per month, with a "same-day" turn-around service level goal of 90%. Computer repair turn-around will be extended to 72 hours. It is anticipated that these service level goals will be achieved by Q4, 2010.

6) The company's legal structure in the state of Florida will transition by Q1, 2011.

7) RSOL PC will seek BBB Accreditation by Q1, 2011.

 

RSOL PC Services has been serving South Florida since 2003 and focuses on full service, computer sales and solutions for businesses and home users.

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LAUDERHILL, FL, 3/1/2010 -

RSOL PC GETS INTO THE NATIONAL GAME

The PlayStation 3 Repair Service from RSOL PC is expanding out of South Florida and will hit the West Coast in two weeks.

 

Lauderhill, FL, March 1, 2010 -- RSOL PC today announced that they are moving into the next phase of their gaming console repair services.

In November 2009, RSOL PC announced they had added PlayStation 3 repair to their list of tech services due to increasing demand in the local community. Since then, RSOL PC has worked diligently to meet its goal of making their services available to national customers.

 

A spokesperson for the company stated "When we first started fixing the gaming consoles, we had to make a choice whether phase 2 of the expansion would be to either expand the product line to include Xbox and Wii repairs in our local community, or if we would go national with only the PS3 systems. We decided in December 2009 on the latter."

 

Over the last two months RSOL PC has refined their processes to the point where providing national service will be a painless transition, and the first national marketing campaigns will begin within the next two weeks. "There's a lot of competition out there, but we're confident that our combination of price and generous standard warranties will make a lot of people sit up and take notice. The fact that we've been operating for about 7 years should also make it a little easier for customers to trust their repair services to us."

 

RSOL PC Services has been serving South Florida since 2003 and focuses on full service, computer sales and solutions for businesses and home users.

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