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RSOL PC is your Factory Authorized Reseller for:

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How much do you pay your IT guy to fix & maintain the computers in your office? Are you really getting a good deal?  

While you may be satisfied with the quality of work they perform, how many times have you been in the unfortunate situation where you had no choice but to pay their astronomical hourly labor rates for emergency technical support? How about their dependability? Have you always been able to reach them whenever you needed them most or do you always find yourself waiting for hours (or days) before they finally return your calls?

 

Maybe your company is large enough to have its own in-house IT department. If so, does the IT guy on your company's payroll spend most of their time sitting around with virtually nothing to do except change the toner cartridges in your printers or replace broken mice every few weeks? Have you ever asked yourself "Is he really worth fifty thousand dollars a year?"

 

You no longer have to worry about these issues. RSOL PC is your reliable IT solution provider, and we have had the lowest advertised Service Contract rates in South Florida since 2007.  In cases of emergency we offer a 3-hour guaranteed response time in Broward County, Florida. And no, we don't charge fifty thousand dollars a year to change toner cartridges and swap out broken mice. Here are our Service Plans:

 

Service Plan Name Best Suited For Organizations That Have: Scheduled Maintenance Service Calls Included Per Month Per Month* Emergency Remote Support Labor Rate or Incidents Included Per Month Labor Rate For Any Non-Scheduled On-Site Service Calls That Occur During Normal Business Hours Labor Rate For Any Emergency On-Site Service Calls That Occur Outside Normal Business Hours** Minimum Contract Length Your Cost Per Month***
Bronze Service Plan Up to 8 computers 1 Service Call per month $29 per incident $179 per Service Call $279 per Service Call 3 months $98
Silver Service Plan Up to 15 computers 2 Service Calls per month 2 $129 per Service Call $229 per Service Call 6 months $298
Gold Service Plan Up to 30 computers 4 Service Calls per month 4 $109 per Service Call $209 per Service Call 12 months $598
Platinum Service Plan Up to 60 computers 8 Service Calls Per month 8 $89 per Service Call $189 per Service Call 12 months $1198
Per Diem (no plan) - - $29 per incident $89 per hour $178 per hour - -

 

For one unbelievably affordable flat-rate fee per month, you can rely on RSOL PC’s certified technicians to develop and maintain your network, perform on-site hardware & software troubleshooting, conduct routine maintenance tasks, install hardware & software upgrades when necessary, offer expert IT advice & recommendations, and of course perform those unexpected repair services. You no longer have to worry about hourly labor rates spiraling out of control because we keep it simple with our single flat-rate charge Service Plans. All you need to do is pick the Service Plan that's most suitable for your business and then give us a call. 

 

We have the experience and knowledge in best practices and solutions to benefit your business today and as it grows and changes. Join the fast growing list of South Florida small businesses who trust their technology needs to RSOL PC.

 

For more information call 888.214.8625 Toll-Free or complete this online form and we'll send you a copy of the actual Service Agreement for your review.

 

 

* Scheduled Maintenance Service Calls will be delivered via on-site, off-site and remote labor methods during normal business hours (9am to 6pm, Monday to Friday excluding Holidays), as determined by RSOL PC. On-Site Service Calls shall not exceed 2 hours per incident. Please note: technical issues that cannot be fully resolved on-site within 2 hours may require the defective device to be removed from the site and brought back to RSOL PC's service center for full diagnostic tests and resolution. The repair and reinstallation of the device at the site will not be counted as a separate Service Call. 

** Emergency Labor Rates will apply for any on-site work performed outside normal business hours as previously specified.

***  All prices quoted are for labor services only and do not include the cost of any parts (hardware or software) or applicable sales tax.

 

 

 


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