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How much do you pay your IT guy to
fix & maintain the computers in your office? Are you really getting a
good deal?
While you may be satisfied with the
quality of work they perform, how many times
have you been in the unfortunate situation where you had no choice but
to pay their astronomical hourly labor rates for emergency technical
support? How about their dependability? Have you always been able to reach them whenever you needed
them most or do you always find yourself waiting for hours (or days)
before they finally return your calls?
Maybe your company is large enough to have its own
in-house IT department. If so, does the IT guy on your company's payroll
spend most of their time sitting around with virtually nothing to do
except change the toner cartridges in your printers or replace broken
mice every few weeks? Have you ever asked yourself "Is he really
worth fifty thousand dollars a year?"
You no
longer have to worry about these issues.
RSOL PC is your reliable IT solution provider, and we have had the
lowest advertised Service Contract rates in South Florida since 2007.
In cases of emergency we offer a 3-hour guaranteed response time in Broward County, Florida.
And no, we don't charge fifty thousand dollars a year to change
toner cartridges and swap out broken mice. Here are our Service Plans:
| Service Plan
Name |
Best Suited For
Organizations That Have: |
Scheduled Maintenance Service
Calls Included Per Month Per Month* |
Emergency Remote Support
Labor Rate or Incidents Included Per Month |
Labor Rate For Any Non-Scheduled On-Site Service Calls That Occur During Normal Business
Hours |
Labor Rate For Any Emergency On-Site Service Calls
That Occur Outside Normal Business
Hours** |
Minimum Contract Length |
Your Cost Per Month*** |
| Bronze Service Plan |
Up to 8 computers |
1 Service Call per month |
$29
per incident |
$179 per Service Call |
$279 per Service Call |
3 months |
$98 |
| Silver Service Plan |
Up to 15 computers |
2 Service Calls per month |
2 |
$129 per Service Call |
$229 per Service Call |
6 months |
$298 |
| Gold Service Plan |
Up to 30 computers |
4 Service Calls per month |
4 |
$109 per Service Call |
$209 per Service Call |
12 months |
$598 |
| Platinum Service
Plan |
Up to 60 computers |
8 Service Calls Per month |
8 |
$89 per Service Call |
$189 per Service Call |
12 months |
$1198 |
| Per Diem (no plan) |
- |
- |
$29 per
incident |
$89 per
hour |
$178 per
hour |
- |
- |
For one unbelievably affordable flat-rate fee per month, you can rely
on RSOL PC’s certified technicians to develop and maintain your network,
perform on-site hardware & software troubleshooting, conduct routine
maintenance tasks, install hardware & software upgrades when necessary,
offer expert IT advice & recommendations, and of course perform those
unexpected repair services. You no longer have to worry
about hourly labor rates spiraling out of control because we keep it
simple with our single flat-rate charge Service Plans. All
you need to do is pick the Service Plan that's most suitable for your
business and then
give us a call.
We have the experience and knowledge in best practices and
solutions to benefit your business today and as it grows and changes.
Join the fast growing list of South Florida small businesses who trust
their technology needs to RSOL PC.
For more information call 888.214.8625 Toll-Free or complete this
online form
and we'll send you a copy of the actual Service Agreement for your
review.
* Scheduled Maintenance Service Calls will be
delivered via on-site, off-site and remote labor methods during normal
business hours (9am to 6pm, Monday to Friday excluding Holidays), as
determined by RSOL PC. On-Site Service Calls shall not exceed 2 hours
per incident. Please note: technical issues that cannot be fully
resolved on-site within 2 hours may require the defective device to be
removed from the site and brought back to RSOL PC's service center for
full diagnostic tests and resolution. The repair and reinstallation of
the device at the site will not be counted as a separate Service Call.
** Emergency Labor Rates will apply for any
on-site work performed outside normal business hours as previously
specified.
*** All prices quoted are for
labor services only and do not include the cost of any parts (hardware
or software) or applicable sales tax.
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